Our Company

Our Company

 

INTRAL History

INTRAL was founded in 1987 as the first company to act as an outsourced logistics department for any Fortune 1000 company.  Our entry into the market was the subject of an Accenture Supply Chain Practice study and a Harvard Business Review, both stating that the INTRAL model was on the forefront of what would indeed become the future.  INTRAL Corporation was the first independent, non-asset based, U.S. company to offer professional international trade and logistics management services. Our firm was established when The Gillette Company spun off its in-house import/export logistics department in an effort to focus on core competencies, increase efficiency and recognize bottom-line savings.  Today, businesses of all sizes depend on INTRAL’s distinctive professional services and proprietary technology to manage their international supply chains; from order processing, transportation, regulatory compliance, purchasing and freight forwarding, to customer service and tracking/tracing shipments.

 

INTRAL Philosophy

INTRAL embraces the tradition of providing cutting-edge, professional supply chain management, as well as transportation services and purchasing.  We have listened, learned and responded to our clients’ needs and concerns throughout the past 27 years.  We have operated as a 4PL/3PL before these terms existed; this model is not only embedded in the INTRAL culture – it is our DNA.

INTRAL’s operational model is based on functioning as an extension of our client’s team, acting on our client’s behalf, and putting our client’s needs first at all times.

Our core competencies are founded on providing customer-centric operational processes, enabled by technologies and supported by compliance excellence. We constantly strive to meet any anticipated client demand and are currently investing across our company to ensure our services are ahead of our clients’ requirements.

 

INTRAL Team

“You are the epitome of a collaborative colleague and you have provided an immense amount of support and confidence in successfully supporting operations and driving positive business results.  Thank you for your dedication and enabling sustainable solutions!”  – Manager, Fortune 100 CPG Company

Our commitment to providing exceptional customer service to all our clients has been one of our utmost priorities since the formation of our company.  Outstanding customer service is dependent upon remarkable people.  We have allocated talented, experienced, dedicated, intelligent and committed staff members. These are people who recognize our objective of providing a “customer intimate” experience for all interactions between INTRAL and our clients.   Our people are the nucleus of INTRAL.  We have knowledgeable staff consisting of supply chain professionals with an average of 10+ years in the industry, educated through in-house and external end-to-end supply chain management training. Our team is qualified individuals with impressive credentials; 95% of our staff has bachelor’s degrees and 25% have advanced degrees and are multilingual.

 

Sustainability

The United States Environment Protection Agency (EPA) says that “sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment.  Sustainability creates and maintains the conditions under which humans and nature can exist in productive harmony that permits fulfilling the social, economic and other requirements of present and future generations.”  INTRAL firmly agrees with EPA and we work with our customers, service providers and employees to create new opportunities to reduce pollution, while saving money.  We are a non-asset logistics provider and we partner with service providers who have newer and more fuel-efficient fleets.  We also partner with companies with strong environmental programs.

Since 1987, INTRAL has been a provider of international trade and logistics management services.

Over the years INTRAL has continued our tradition by providing innovative and cutting edge supply chain management, transportation and sourcing services. Today, businesses of all sizes depend on INTRAL’s distinctive professional services and proprietary technology to manage their international supply chains; from purchasing, global sourcing, order processing, 4PL & 3PL, freight forwarding, warehousing and shipment tracking, to customer service and regulatory compliance. Let our expertise become part of your operation.